Best Western Plus Charlotte Matthews Hotel

ex. Quality Inn Crown Point

2501 Sardis Road North, Charlotte, NC, United States, 28227-7724show map
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Highlights
7
GoodBased on  24 reviews
Overview

The 3-star Best Western Plus Charlotte/Matthews Hotel offers a lovely accommodation to stay in Charlotte. Founded in 1988, the hotel underwent a renovation in 2006.

A short distance to highway enables you to get to Bobcat Arena and Carowinds in no time.

The nearby surroundings feature convention centers and a business park.

Independence Blvd & Calibre Crossing Dr bus stop is located nearby. Guests can reach Charlotte Douglas airport within 30 minutes by car.

Rooms

The property comprises of comfortable rooms appointed with complimentary Wi-Fi, a mini bar, climate control, a private safe and a microwave. They offer bathrooms fitted with a bathtub, a shower and a hairdryer.

Eat & Drink

The restaurant serves local dishes. Guests can wine and dine at Chili's Grill & Bar Sardis Rd N and Buffalo Wild Wings, located in the neighborhood.

Services

The hotel provides free self parking, an elevator and a vending machine along with a business centre, a conference room and a photocopier to fit the needs of all guests.

Relax

On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   93.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Fitness/ Gym

Fitness centre

Spa and relaxation

Massage

Laundry

Self-service laundry

Sports & Fitness

  • Fitness centre

Services

  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Massage

Room features

  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Voice mail
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsAll children0 - 17 yearsExisting beddingFREEExtra bedChildren above
17 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Chili's Grill & Bar Sardis Rd NChili's Grill & Bar Sardis Rd N400 ft2521 Sardis Rd N
Buffalo Wild WingsBuffalo Wild Wings500 ft2530 Sardis Rd N
Cho Won Garden Korean Barbeque & CuisineCho Won Garden Korean Barbeque & Cuisine1800 ft2501 Crown Point Executive Dr
Steak N ShakeSteak N Shake3000 ft1926 Sardis Road North
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Carolina Racing AuthorityCarolina Racing Authority2.6 mi
Triangle Shopping CenterTriangle Shopping Center2.7 mi
Independence Shopping CenterIndependence Shopping Center3.0 mi
Playberry IncPlayberry Inc5000 ft
Break Room BilliardsBreak Room Billiards1.6 mi
Laser QuestLaser Quest3.0 mi
Mint Hill Country Doctor's MsmMint Hill Country Doctor's Msm4.7 mi
MC Alpine Creek ParkMC Alpine Creek Park1.2 mi
Metrolina Flying ClubMetrolina Flying Club5.3 mi
Ovens AuditoriumOvens Auditorium5.5 mi2700 E Independence Blvd
Cricket ArenaCricket Arena5.6 mi2700 E Independence Blvd
Independence BoulevardIndependence Boulevard5.6 mi Charlotte, NC
SouthParkSouthPark5.9 mi4400 Sharon Rd
Mint Museum RandolphMint Museum Randolph6.1 mi2730 Randolph Rd
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Getting around
Airports
Monroe Reqional (EQY)10.8 mi
Charlotte Douglas (CLT)13.1 mi
Train
7th St Station8.5 mi
Bus
Bus stop700 ft
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Reviews
6.6
GoodBased on  24  reviews

Rating by category:

6.0
Location
5.3
Rooms
5.2
Service
  • 8.8
    Superb

    The cleaness of the room

  • 3.2
    Guest rating

    The coffee was good

    There were not enough towels and the water was shut off during our stay. There should have been a discount or something for that. The breakfast was only cold eggs and no juice or milk. The sausage was good though. One of the beds was broken as well. Would never stay here again.

  • 8.2
    Fabulous

    location Staff very courteous and helpful

    The room was clean and comfortable, but had a musty odor. Breakfast was marginal.

  • 10.0
    Exceptional

    The staff was friendly and willing to take the time to make sure all my questions were answered. The room was clean & inviting. I will be back.

  • 7.4
    Very good

    The room was fine,staff was friendly

    I felt the cost of the room was a lil steep but I had no choice my apartment had flooded needed somewhere close to my home elevator had a bad smell an moved very slow

  • 7.4
    Very good

    The front desk staff was friendly, courteous, and very helpful, considering Booked.net had screwed up my reservation.

    When I arrived, there was no record of my reservation made on Booked.net., although I had a confirmation number. I was very disappointed and do not intend to use this service again.

  • 3.2
    Guest rating

    Friendliness of the staff.

    We booked a double, confirmed a double with the hotel prior to check in, but the hotel over sold rooms and we ended up with a king with an uncomfortable sofa bed for 2 guys. Had to go get sheets/blanket (holes and all) from the front desk, make the bed ourselves. Carpet had stains. bkfast could be better with more choices and a 2nd Waffle Maker to avoid 30 min wait time for waffles.

  • 9.6
    Exceptional

    Very comfortable and clean the staff was excellent, will come back...

    There's nothn to not like abouthe my stay..

  • 7.4
    Very good

    Good location - right next to a bunch of shops. Not too far from the city of Charlotte.

  • 8.8
    Superb

    The hotel was great for what we payed. We got the room we requested, and it was very clean. Staff was nice and check-in/check-out was a breeze. Lots of restaurants nearby. Overall, I would recommend it to others.

    The bed and pillows weren't particularly comfortable. It's about a 10 minute drive to get into the city, which we were aware of - just wanted to give others a heads up.

  • 7.0
    Very good

    Room was clean and updated.

    Beds were uncomfortable, and pillows were square instead of rectangle, not sure why, but weird.

  • 7.4
    Very good

    Great service and nice place and close to everything!!

  • 6.2
    Good

    Location, met my needs, clean, quiet.

    Breakfast nothing special, not really suited for health concious and diabetic diets...too many carbs.

  • 5.4
    Guest rating

    Within walking distance of restaurants

    When I arrived, my door was ajar,and it smelled as if someone previously had been smoking in the room. Also I needed to use the printer, and there was no paper. They had used recycled paper as paper to print on which meant there were already icons, text and images on my print out that I needed for my conference.

  • 3.2
    Guest rating

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Highlights
7
GoodBased on  24 reviews
Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsAll children0 - 17 yearsExisting beddingFREEExtra bedChildren above
17 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Monroe Reqional (EQY)10.8 mi
Charlotte Douglas (CLT)13.1 mi
Train
7th St Station8.5 mi
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room