Best Western Plus Charlotte Matthews Hotel

ex. Quality Inn Crown Point

2501 Sardis Road North, Charlotte, NC, United States, 28227-7724show map
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Overview

Offering a gym and a fitness centre, Best Western Plus Charlotte Matthews Hotel is set in the recreational area of Charlotte. The hotel opened its doors in 1988 and was remodeled in 2006. This 3-star hotel offers 24-hour front desk, dry cleaning and housekeeping for guests' convenience.

It is 14 km from Charlotte Convention Center, while The Bank of America Stadium is 15 km away. A motorway is just around the corner.

Aside from using a business centre, a meeting room and meeting facilities on-site, guests can take advantage of banks, convention centres and a business park nearby.

A local bus stop is 500 meters away.

Rooms

The venue features 93 designer rooms fitted with an in-room safe, climate control and a mini-refrigerator. They are also complete with a microwave oven and coffee/tea makers.

Eat & Drink

A cold buffet breakfast is available each morning at the café. In a warm atmosphere, guests can taste a wide range of fine meals of local cuisine at the onsite restaurant. Guests can enjoy the 24-hour bar on premises. There are several restaurants nearby, such as Chili's Grill & Bar Sardis Rd N and Buffalo Wild Wings.

Relax

It features restaurants and a stadium on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   93.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Fitness/ Gym

Fitness centre

Spa and relaxation

Massage

Laundry

Self-service laundry

Sports & Fitness

  • Fitness centre

Services

  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Massage

Room features

  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Voice mail
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 17 yearsExisting beddingFREEExtra bedChildren above
17 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Chili's Grill & Bar Sardis Rd NChili's Grill & Bar Sardis Rd N400 ft2521 Sardis Rd N
Buffalo Wild WingsBuffalo Wild Wings500 ft2530 Sardis Rd N
Cho Won Garden Korean Barbeque & CuisineCho Won Garden Korean Barbeque & Cuisine1800 ft2501 Crown Point Executive Dr
Steak N ShakeSteak N Shake3000 ft1926 Sardis Road North
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Carolina Racing AuthorityCarolina Racing Authority2.6 mi
Triangle Shopping CenterTriangle Shopping Center2.7 mi
Independence Shopping CenterIndependence Shopping Center3.0 mi
Playberry IncPlayberry Inc5000 ft
Break Room BilliardsBreak Room Billiards1.6 mi
Laser QuestLaser Quest3.0 mi
Mint Hill Country Doctor's MsmMint Hill Country Doctor's Msm4.7 mi
MC Alpine Creek ParkMC Alpine Creek Park1.2 mi
Metrolina Flying ClubMetrolina Flying Club5.3 mi
Ovens AuditoriumOvens Auditorium5.5 mi2700 E Independence Blvd
Cricket ArenaCricket Arena5.6 mi2700 E Independence Blvd
Independence BoulevardIndependence Boulevard5.6 mi Charlotte, NC
SouthParkSouthPark5.9 mi4400 Sharon Rd
Mint Museum RandolphMint Museum Randolph6.1 mi2730 Randolph Rd
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Getting around
Airports
Monroe Reqional (EQY)10.8 mi
Charlotte Douglas (CLT)13.1 mi
Train
7th St Station8.5 mi
Bus
Bus stop700 ft
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Reviews
6.6
GoodBased on  24  reviews

Rating by category:

6.0
Location
5.3
Rooms
5.2
Service
  • 8.8
    Superb

    The cleaness of the room

  • 3.2
    Guest rating

    The coffee was good

    There were not enough towels and the water was shut off during our stay. There should have been a discount or something for that. The breakfast was only cold eggs and no juice or milk. The sausage was good though. One of the beds was broken as well. Would never stay here again.

  • 8.2
    Fabulous

    location Staff very courteous and helpful

    The room was clean and comfortable, but had a musty odor. Breakfast was marginal.

  • 10.0
    Exceptional

    The staff was friendly and willing to take the time to make sure all my questions were answered. The room was clean & inviting. I will be back.

  • 7.4
    Very good

    The room was fine,staff was friendly

    I felt the cost of the room was a lil steep but I had no choice my apartment had flooded needed somewhere close to my home elevator had a bad smell an moved very slow

  • 7.4
    Very good

    The front desk staff was friendly, courteous, and very helpful, considering Booked.net had screwed up my reservation.

    When I arrived, there was no record of my reservation made on Booked.net., although I had a confirmation number. I was very disappointed and do not intend to use this service again.

  • 3.2
    Guest rating

    Friendliness of the staff.

    We booked a double, confirmed a double with the hotel prior to check in, but the hotel over sold rooms and we ended up with a king with an uncomfortable sofa bed for 2 guys. Had to go get sheets/blanket (holes and all) from the front desk, make the bed ourselves. Carpet had stains. bkfast could be better with more choices and a 2nd Waffle Maker to avoid 30 min wait time for waffles.

  • 9.6
    Exceptional

    Very comfortable and clean the staff was excellent, will come back...

    There's nothn to not like abouthe my stay..

  • 7.4
    Very good

    Good location - right next to a bunch of shops. Not too far from the city of Charlotte.

  • 8.8
    Superb

    The hotel was great for what we payed. We got the room we requested, and it was very clean. Staff was nice and check-in/check-out was a breeze. Lots of restaurants nearby. Overall, I would recommend it to others.

    The bed and pillows weren't particularly comfortable. It's about a 10 minute drive to get into the city, which we were aware of - just wanted to give others a heads up.

  • 7.0
    Very good

    Room was clean and updated.

    Beds were uncomfortable, and pillows were square instead of rectangle, not sure why, but weird.

  • 7.4
    Very good

    Great service and nice place and close to everything!!

  • 6.2
    Good

    Location, met my needs, clean, quiet.

    Breakfast nothing special, not really suited for health concious and diabetic diets...too many carbs.

  • 5.4
    Guest rating

    Within walking distance of restaurants

    When I arrived, my door was ajar,and it smelled as if someone previously had been smoking in the room. Also I needed to use the printer, and there was no paper. They had used recycled paper as paper to print on which meant there were already icons, text and images on my print out that I needed for my conference.

  • 3.2
    Guest rating

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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 17 yearsExisting beddingFREEExtra bedChildren above
17 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Monroe Reqional (EQY)10.8 mi
Charlotte Douglas (CLT)13.1 mi
Train
7th St Station8.5 mi
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room